SHIPPING INFORMATION

What are your delivery options?
Esmée fragrances offers these delivery options.
1. Purchase over AUD$30.00-Free standard shipping

2. Purchase under AUD$30.00 standard shipping- AUD$7.95 

3.Express Shipping-AUD$12.95

Order before 12:00pm will be dispatched on the same day. (Orders placed after 12:00pm Friday will be dispatched the following Monday) 

What is the expected delivery timeframe?

ZONE
 STANDARD EXPRESS
Queensland 2-5 business days 1-2 business days
New South Wales 3-5 business days  2-3 business days
Victoria 5-7 business days 2-3 business days
Western Australia 8-10 business days 2-4 business days
Australian Capital Territory 3-5 business days 2-3 business days
 Tasmania 6-7 business days  2-3 business days
South Australia 5-8 business days 1-2 business days
Northern Territory  10-12 business days  3-5 business days

 Please note this timeframe is provided by Australia post. Delivery timeframe may vary depending on weather and public holidays. These estimated delivery timeframe starts once Australia post received the parcels, not when the order is placed online. 

How do I track my order?
A tracking number will be sent to the customer's email, in the next day after the purchase. It will automatically send updates of the parcel to the provided email. 

Will the glassware smash while shipping?
The glassware will not smash easily. We pack every order with care before it is dispatch. If your parcel is damage while shipping please refer to our return policy 

Do you deliver on a specific day?
We do not deliver on a specific date. We partner with Australia post with delivering our products. Arrival time of the item will depend on location and delivery method you choose on checkout.

Do you provide International delivery?
Esmée fragrances provides international delivery, but the customer has to pay extra delivery fee. We are not responsible for any loss or damage items while delivering overseas. Please contact us on info@esmee.com.au to arrange for an international delivery.